Privacy policy

Link Grid Point Ltd is the data controller for personal data described in this policy. Registered office: Street: 310 Thimblemill Road; City: Smethwick; State/province/area: West Midlands; Phone number: 0121420499; Zip code: B67 6QA; Country calling code: +44; Country: United Kingdom.

1. Data we collect

• Contact form: name, email, session preferences, experience level, message content, optional preferred date.
• Booking correspondence: email threads and notes needed to deliver sessions.
• Technical data: IP address, browser type, and pages viewed if you accept analytics cookies.
• Cookie preference: stored locally in your browser when you accept or reject cookies.

2. How we use data

• Respond to enquiries and manage session bookings.
• Send session preparation materials and recap notes you requested.
• Improve website content when analytics cookies are accepted.
• Meet legal and accounting obligations.

3. Legal bases (UK GDPR)

We process data on the basis of contract performance (bookings), legitimate interests (responding to enquiries and improving our library services), and consent (analytics cookies where applicable).

4. Retention

Contact form submissions are retained up to twenty-four months unless a booking relationship continues. Booking records are kept up to seven years for tax and dispute purposes. Analytics data follows provider retention settings, typically fourteen months maximum.

5. Sharing

We do not sell personal data. Processors may include email hosting and analytics providers bound by data processing agreements. Data may be disclosed if required by law.

6. International transfers

Some processors may store data outside the UK. Where transfers occur, we rely on appropriate safeguards such as UK adequacy regulations or standard contractual clauses.

7. Your rights

You may request access, correction, erasure, restriction, objection, or portability where applicable. You may withdraw consent for analytics cookies at any time via browser settings and our cookie policy. You may lodge a complaint with the Information Commissioner's Office (ICO).

8. Security

We use proportionate technical and organisational measures to protect data. No online transmission is completely secure; please avoid sending seed phrases or private keys through any channel.

9. Contact

Privacy enquiries: hello@linkgridpoint.click. Postal: Street: 310 Thimblemill Road; City: Smethwick; State/province/area: West Midlands; Phone number: 0121420499; Zip code: B67 6QA; Country calling code: +44; Country: United Kingdom.